Before hiring a paver contractor, ask about the base, drainage, insurance, who does the work and the warranty in writing. A good contractor answers clearly and puts it all in the estimate. Vague answers or a very low price are red flags.
What should you ask about the base?
The base is the most important part of the patio. Ask how deep it will be, what material is used and how it is compacted. Depth varies with soil, use and drainage, so a good contractor explains why they chose it for your yard. In Summerville and across the Lowcountry, sandy and clay soils and high water tables make base work critical.
What about edge restraint and drainage?
•Edge restraint: how will the edges be held so pavers do not spread?
•Drainage plan: how will water move away from the house and patio? Heavy summer rain makes this essential.
•Grading: what slope will be used, and does the yard need a French drain?
Who does the installation, and are they insured?
Ask whether the contractor's own crew does the work or subcontractors. Ask for proof of insurance, including liability and workers' compensation, and check that it is current. Also ask about licensing and any permits required locally.
What should the warranty and written terms say?
Ask for the warranty in writing. A workmanship warranty covers installation problems, and a manufacturer warranty covers the product. Check the length, what is covered, what is excluded and how to file a claim. Every paver install from us includes a 10-year workmanship warranty.
What about timeline, cleanup and past work?
•Timeline: ask for a start date and an expected duration, and what could cause delays, such as rain or material lead times.
•Cleanup: who removes debris and leftover material?
•Photos of past work: ask to see completed projects like yours, and ask about references.
•Communication: who is your contact during the job?
What are the red flags?
•A price far below others, which often means skipped base work.
•Pressure to sign right away.
•No written estimate or warranty.
•No proof of insurance.
•Vague answers about the base or drainage.
•A large payment demanded up front.
How should you compare quotes?
Make sure each quote covers the same scope, base depth, materials and drainage. Our estimates give three price points for the same scope of work at different material levels, so you can compare fairly. Check HOA rules and local codes before work begins.
Frequently asked questions
•Should I get multiple quotes?
Yes, but compare scope, not just price.
•Should I pay everything up front?
No. Payment schedules vary, so get terms in writing.
•Do I need a permit?
It depends on location and scope. Check locally and with your HOA.
•Ready to compare options?
If you are in Summerville or the surrounding Lowcountry, we are happy to take a look. Every project starts with a free design and build estimate: an on-site visit, three price points for the same scope of work, and a custom 3D design once the project is booked. Every paver install includes a 10-year workmanship warranty. No pressure.
